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PCC in Roseland, NJ at William Demant Group

Date Posted: 4/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Roseland, NJ
  • Job Type:
    Other
  • Experience:
    At least 1 year(s)
  • Date Posted:
    4/6/2018

Job Description

Total Hearing Care, a private hearing healthcare practice located in Roseland, NJ , is looking for a sales driven and motivated individual to manage the front office, create appointment opportunities through telemarketing calls, and represent our practice with professionalism.

Responsibilities
  • Promote sales by actively attracting new patients to the office through heavy outbound dialing
  • Confer with incoming patients to generate referrals for patient hearing health outreach
  • Act as first point of contact for incoming patients; troubleshoot minor hearing aid issues
  • Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software
  • Execute routine bank deposits and credit transactions; manage petty cash account
  • Maintain weekly sales reports
  • Package and ship supplies and equipment
  • Determine specific patient insurance coverage by working directly with insurance companies
  • Assist patients with qualifications for credit application as needed
  • Order and maintain appropriate and approved office supplies
  • Understanding of current marketing promotions
  • Willingness to make extensive outbound dials
  • Understanding of current HIPAA laws is a plus
  • Strong interest in patient care and hearing health
  • High School Diploma or GED
  • At least one year front office experience
  • Telemarketing and inside sales experience a plus
  • Exceptional professionalism, strong verbal and written communication skills
  • Outstanding planning and organizational skills
  • Superior multi-tasking and strong time management ability
  • Ability to work independently
Qualifications
  • High School Diploma or GED required, Associates degree preferred
  • Minimum of 1 year of previous front office, preferably in a medical setting;
  • Proactive customer service skills;
  • Exceptional professionalism, strong verbal and written communication skills;
  • Outstanding planning and organizational skills;
  • Superior multi-tasking; time management discipline;
  • Ability to work independently.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.