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PCC in Santa Rosa Beach, FL at William Demant Group

Date Posted: 5/21/2018

Job Snapshot

Job Description

A private Hearing Healthcare practice located in Santa Rosa Beach, FL is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism. The position will start as a Patient Care Coordinator, who will then be trained to become and Audiology Technician.

Responsibilities
  • Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software;
  • Actively promote and schedule new patients through lead generation and outbound dialing;
  • Order and maintain appropriate/approved office supplies;
  • Manage petty cash account, execute routine bank deposits and credit transactions;
  • Minor hearing aid repair as requested
  • Submit weekly sales reports to Clinician and corporate staff;
  • Package and ship supplies, ear molds to clinics & main office;
  • Greet all patients and obtain potential referrals. Understand current marketing promotions;
  • Work directly with insurance companies to determine patient specific coverage and understand current HIPAA laws;
  • Conduct credit application calls with vendors as needed.
Qualifications
  • High School Diploma or GED required, Associates degree preferred
  • Minimum of 1 year of previous front office, preferably in a medical setting;
  • Proactive customer service skills;
  • Exceptional professionalism, strong verbal and written communication skills;
  • Outstanding planning and organizational skills;
  • Superior multi-tasking; time management discipline;
  • Ability to work independently.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.