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Outbound Call Center Rep in Syracuse, NY at William Demant Group

Date Posted: 9/5/2018

Job Snapshot

Job Description

Oviatt Hearing and Balance, is currently seeking to hire Outbound Call Center Representatives to make calls to customers and patients to provide education, support and make appointments.

Responsibilities
  • Outbound calls to current and potentially new patients;
  • Schedule qualified appointments for free hearing tests;
  • Book and track appointments in multiple systems;
  • Maintain call logs and detailed reports.
Qualifications
  • High School Diploma or GED required;
  • Proactive customer service skills and excellent phone manner;
  • Strong verbal communication skills;
  • Proven listening and closing skills;
  • Ability to work independently;
  • Prior outbound call center or telesales experience is a plus

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.