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Front Office Person in Staten Island, NY at William Demant Group

Date Posted: 9/8/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description


A private Hearing Healthcare practice in Staten Island is looking for a motivated individual to maintain the front office and represent our practice with professionalism. This employee must be driven, poised, articulate, and possess the strongest of communication skills. Our professional will be able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the database, place outbound calls to patients, handle all administrative tasks, and do so with a smile. Someone who is proactive instead reactive, one step ahead instead of two steps behind, is the type of professional who will fit in well here. This is an extremely fast-paced, professional environment, and we would really like to hear from you. This is a new position due to growth.

Essential Duties and Responsibilities:

  • Handle patient calls and effectively manage schedule
  • Contact patients to confirm/reschedule appointments.
  • Track and report daily scheduling metrics. 
  • Greet patients immediately upon their arrival and provide excellent customer service.
  • Type correspondence for professionals.

Position Qualifications:

  • Minimum of High school diploma and Associates degree is preferred
  • 2 years front office experience, in a retail medical setting (dermatology/optical/plastic surgery/cosmetic dentistry setting).
  • Must be computer literate in Microsoft Office programs i.e. Word and Excel.
  • Must be able to work well independently and be detailed-oriented

We provide a competitive salary and accruable PTO time. No health insurance is offered for this position.

Send your resume to:

  • s.