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Front Office Coordinator in Penn Hills, PA at William Demant Group

Date Posted: 6/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    At least 2 year(s)
  • Date Posted:
    6/8/2018

Job Description

A private Hearing Healthcare practice in Penn Hills, PA is looking for an energetic and motivated individual to assist the front office and represent our practice with professionalism.

Responsibilities
  • Handle patient calls and effectively manage schedule.
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics. 
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.
  • Provide back-up billing support.
  • Will be taught how to clean and do minor repair of hearing aids.
Qualifications
  • High School Diploma or GED required, Associates degree preferred
  • 2 years front office experience, preferably in a medical setting.
  • Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented

The ideal candidate will also possess:

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills.