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Front Office Coordinator (Part-time) in New Hartford, NY at William Demant Group

Date Posted: 9/14/2018

Job Snapshot

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Job Description

A private Hearing Healthcare practice in New Hartford, NY is looking for an energetic and motivated individual to assist the front office and represent our practice with professionals.

Part-time 845am-345pm Monday-Thursday

Essential Duties and Responsibilities:

  • Handle patient calls and effectively manage schedule
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics. 
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.
  • Provide back-up billing support.
  • Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

  • High School Diploma required, Associates degree preferred
  • 2 years front office experience
  •  Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented and organized.

The ideal candidate will also possess:

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills.
  • Prior medical/healthcare office experience a plus!
  • Independent worker, thinks on their feet.