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Call Center Recruiter in Franklin Township, NJ at William Demant Group

Date Posted: 6/11/2018

Job Snapshot

Job Description

The Call Center Recruiter is

  • Responsible for building and executing staffing strategies for the business and specifically with Call Center Candidates
  • Support the business through identifying candidates and candidate pools, building networks and proactively promoting our brand/s in the marketplace
  • Work closely with other recruiters to coordinate interviews, prepare reports as needed and maintain database integrity


Includes the following: Other duties may be assigned.

  • Align with hiring managers and consult on skills and competencies required for the position
  • Identify qualified candidates with appropriate positions and work with them through the selection process.
  • Initiates all primary screening of both internal and external candidates using both skill qualifiers and behavioral based interviewing questions.
  • Provides key stakeholders with qualified candidate evaluations for their review and coordinates next steps as it relates to interviews.
  • This role will also be responsible for identifying and championing diversity and outreach initiatives. Maintains all critical information in employment systems for EEO/ Affirmative Action Planning.
  • Responsible for working with key stakeholders to generate competitive offers, initiate the written offer, background and new hire paperwork process to facilitate and complete the onboarding process.
  • Partner with other divisional recruiters to share best practices and talent.
  • Work closely with other recruiters to coordinate interviews, prepare reports as needed and maintain database integrity


  • Bachelor’s degree preferred or related experience.
  • Minimum  2 years experience in a recruiting capacity
  • Call Center/Sales Center recruiting experience a plus
  • Demonstrate understanding of the Internet as a research and talent identification tool.
  • Experience working with iCims or other applicant tracking systems is required.
  • Creative talent identification capabilities and techniques to identify talent, including social media resources/platforms is preferred.
  • Comprehensive knowledge of MS Office suite of products.
  • Demonstrate strong presentation skills and the ability to present complex information in a clear and concise manner.
  • Strong organization and time management skills.
  • Team player
  • Strong verbal and written communications required
  • Attention to detail
  • Ability to manage multiple projects with multiple partners simultaneously with time sensitivity and sense of urgency.
  • Strong aptitude for learning and drive for career growth.

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.